Shipping policy

Thank you for shopping with TeeAura!

We are committed to ensuring your order arrives safely and promptly. Please review our shipping policy below:

Processing Times

• All orders are processed within 5-7 business days (excluding weekends and holidays).

• Custom or personalized orders may require additional processing time, typically 7-14 business days, depending on the complexity of the design.

• You will receive an email notification once your order has been shipped.

Shipping Rates and Delivery Times

• Standard Shipping (Domestic): 3-7 business days

• Expedited Shipping (Domestic): 1-3 business days

Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

Order Tracking

• All shipments include a tracking number, which will be provided via email once your order has been shipped.

• Please allow 24-48 hours for tracking updates to reflect in the system.

Shipping Restrictions

• We currently ONLY ship to Canada.

• Some products may have restrictions due to local laws or carrier limitations.

Lost, Damaged, or Delayed Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging.

• TeeAura is not responsible for delays caused by carriers, customs, or natural events.

Returns and Exchanges

• For shipping-related returns or exchanges, please refer to our Return Policy.

 

If you have any additional questions, feel free to contact us at info@teeaura.ca or through our contact form on website.

Thank you for choosing TeeAura!